Privacy Policy

When we refer to “FTOYD” (or any similar) in this privacy policy terms such as “we” or “us”), we mean the website https://ftoyd.gg, as well as the legal entity FTOYD LTD, which controls your information and is responsible for responsibility for its processing.

We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) 2016/679 and UK GDPR.

Legal address of FTOYD LTD:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

This privacy policy explains what information we collect and how we collect it. use, transfer, store and protect, and also describes your rights in relation to personal information.

If you have any questions, you can always contact us (see section “Contact us”).

The types of information we collect depend on how you interact with us. If Broadly speaking, we collect information in three main ways:

1.1) when you provide it to us;
1.2) automatically when you use FTOYD services;
1.3) from third parties (for example, website or social network).

You may provide us with different types of information depending on how you interact with FTOYD. For example, when we ask you to complete a process online registration. If in such cases we ask you to provide us with information and you choose not to do so, you may not be able to access related services FTOYD. For example, you will need an FTOYD account to use our services and (or) services. To create such an account, you must provide us basic registration information:

• Country of Residence
• public display name (nickname or nickname)
• email address
• password

If you wish, after registering, you can add or change the following information in your profile on FTOYD using your account settings:

• public display name color (nickname or nickname)
• profile picture
• profile cover
• profile frame
• country of residence

We do not store your bank card details. This data is processed by the payment provider (PayPal, CardLink, GameMoney, etc.).

We also collect information that you voluntarily provide in order to subscribe to receive email notifications, use social media features such as like social media or chat, contact us through player support requests or data when filling out forms and questionnaires. We collect any information you choose provide us in these or other similar cases.

We collect some information automatically when you visit FTOYD services, receive access or use them. This includes information about your use of the game process, purchases and other activities on FTOYD, usually associated with your account (if you are logged into your FTOYD account or using a third party account to access FTOYD services) or with the ID that we have assigned to your device or profile. There are specific types of information that we automatically collect and they may vary, they usually include:

• usage information and statistics about how you interact with FTOYD services, including information about the connection of games with our FTOYD online platform, your game nickname, ID, rank, amount of experience/XP, your rating, basic profile statistics, information about blocks and violations, messages in the match chat, saved preferences, crash reports, URLs of our websites that you visited, page URLs, linking to our resource, and pages to which a transition was made from our resource, page views, time spent on page, number of clicks and type platforms;
• technical information about your device, hardware or software, which you use to access our services, such as IP address, identifiers device, your internet service provider, your device identification information (for example, device make and model, information about operating systems and browsers device or other characteristics of the device or system);
• data about the approximate location of your device, which we usually determine by your device’s IP address.

We use technologies such as cookies, logs and web beacons (web beacons) to automatically collect the types of information listed above. Some of these technologies can create small files or data storage media that can stored on your device. They help us by providing information about how you use FTOYD services and interact with them. For example, they support our ability to authenticate users, correct operation of payment systems, personalize the experience and conduct analytical data processing.

In some cases, we may also receive information about you from third parties in connection with your interacting with us on other platforms.

For example, if you decide to link or register an account on FTOYD with your an account on a third-party website or social networking service (for example, VKontakte, Google or Discord), the company that operates this website or service may transmit us some information in accordance with its own compliance practices privacy. Your privacy settings on another website or service companies generally control the specific types of information they can share with FTOYD, so be sure to review and update them regularly.

Common examples of linked accounts may include:

• your display username
• External account ID
• information about the connected device
• first and last name
• email address
• profile picture

It is extremely important to us that within FTOYD, users are provided with fair, balanced and competitive environment. We ensure strict compliance with the prohibition fraudulent and hacking activities, account theft and any other unauthorized or fraudulent activities on FTOYD. We use various technologies to combat fraud and Fraud Prevention to detect and prevent malicious activity.

We use anti-fraud and anti-cheat technologies to:

• detect suspicious activity
• prevent account theft
• block scammers and violators
• analyze abnormal behavior

These tools can analyze device technical data and session parameters.

This includes using it for purposes such as:

• creating, verifying and managing user accounts and features;
• support and assistance, including answering inquiries, processing transactions or requests, and also communicate with users (for example, sending messages and updates related to services and accounts);
• developing, delivering and improving FTOYD;
• personalizing your experience, including by providing content or features, better tailored to you or your interests, or our inferences about your interests (for example, if you often use the profile personalization functionality in one style, we can conclude that you are interested in this and offer you more content);
• promoting FTOYD, including managing, configuring and measuring the effectiveness of our advertising, promotional offers, surveys and events;
• managing alpha, beta or early access testing (and collecting reviews);
• payment processing (for example, we use the PayPal payment service).
• conducting analytical data processing (for example, analyzing how FTOYD systems so that we can better understand, improve and personalize them);
• fulfill our legal or contractual obligations and enforce our conditions;
• ensuring FTOYD security, such as fraud detection and other protection of FTOYD and other users from illegal or harmful activities.

We may also process information that does not personally identify you, including aggregated or anonymized information that we create or collect from others sources. This information helps us better understand large groups users. If we combine this information with information that identifies you, We will treat it as described in this privacy policy. At the same time Please note that this privacy policy does not limit our ability to process information that does not personally identify you, and we may use and disclose aggregated or anonymized information on any basis permitted by law.

Subscription information is used to:

• subscription activation and management
• invoicing
• automatic renewal
• deadline notifications
• display available functions
• preventing payment fraud
• calculating access to services (bots, tournaments, limits)

Payment data is processed only by the payment provider.

We process your personal data on the following legal grounds provided: GDPR and UK GDPR:

• Contract (Article 6(1)(b) GDPR)

To provide you with access to FTOYD, manage your account, subscription, purchases, matches and platform functionality.

• Legitimate Interest (Article 6(1)(f) GDPR)

To ensure security, fraud prevention, analytics, service improvement, protecting the platform and users.

• Consent (Article 6(1)(a) GDPR)

To send marketing communications or other communications to which you expressly consent.

• Legal Obligation (Art. 6(1)(c) GDPR)

To comply with UK or EU legislation, including accounting accounting, tax obligations and responses to requests from government agencies.

We may share some of the information we collect to operate and FTOYD improvements. Depending on how you interact with us, often examples encountered may include the transfer of information:

• publicly (for example, your nickname or display name, rank, amount of experience/XP, profile picture, profile cover, frames, your rating, match chat messages, basic game statistics and other similar information may be publicly available to others);
• service providers who work on our behalf to help support performance of FTOYD, in accordance with our instructions (for example, to suppliers cloud storage providers, payment processors or marketing and advertising partners);
• if we believe it is necessary to comply with the law or to protect you, FTOYD or other persons (for example, in response to a court order or subpoena, as part of investigation of fraud or other illegal activity, or violation of our terms or policies, or as necessary to protect others from death or causing serious harm to their health or property);
• in connection with certain types of corporate transactions (for example, in the case of restructuring or the sale of all or a significant portion of our business);
• with your permission (for example, if you link external accounts to your FTOYD account).

We may also share information that does not identify you with third parties, including generalized or anonymized information.

FTOYD is intended for the general public, but is not intended for children (usually children includes persons under 13 years of age depending on your country of residence).

We prohibit access to our FTOYD services by anyone under 13 years of age. In case we find out that we have collected personal information from a child under 13, we will delete this information as soon as possible faster. Requests to update or delete personal information associated with an account a child under 13 years of age on FTOYD can be referred to us as described in the “Contact Us” section below.

We are committed to providing you with meaningful choices about what we collect. personal data. Common examples include:

• You have the right to request that we provide access to personal data that we received from you, corrected or deleted. Requests for access, update or deletion personal data associated with your FTOYD account can be sent to us, as described in the Contact Us section below. Please note that we have the right ask you to provide additional information to verify your identity before we respond to your request.
• You have the right to change your preferences regarding marketing communications at any time. by email, for example by using the opt-out mechanism, provided in our marketing emails by updating your preferences account on FTOYD or by contacting us with your request (see section “Contact Us” below).
• You may be able to change your privacy settings on other parties’ websites (for example, social networks) to limit the information they can share with us.
• You can disable auto-renewal of your subscription
• You can change your browser or mobile device settings to block, manage, remove or limit tracking technologies such as cookies. In some cases, blocking or disabling cookies may result in to the fact that FTOYD services will not function properly, and some functions may not be available.
• If you are under 18 years of age and have a FTOYD account, you can ask us to remove or anonymize certain content that you have provided under FTOYD online platforms. Send direct requests for deletion or editing content as described in the “Contact Us” section below.
• You can file a complaint with the GDPR regulator

In some countries of the world, in accordance with local legislation, citizens are given the right to choose regarding their personal data. We can request identity confirmation.

We have the necessary technical and physical controls to protect your personal information from unintentional, illegal or unauthorized destruction, loss, modification, access, disclosure or use, as well as other illegal forms of processing. We apply technical and organizational measures:

• data encryption
• connection security (HTTPS)
• storing passwords only in encrypted form
• employee access control
• security monitoring

We store personal data only as long as necessary to fulfill the purposes described in this policy, and to comply with legal obligations:

• Account information, as long as the account is active
• Data on subscriptions and transactions - 7 years, according to tax and tax requirements UK accounting legislation
• Technical data and logs from 30 to 180 days, depending on the type of lair
• Data for support - up to 3 years after the request is resolved
• Data that does not identify the user (anonymized) can be stored without restrictions

When you delete your account, we delete or anonymize data that we are not obligated to store. law.

We will update this policy at certain times to reflect changes to our practices or relevant laws. In this case we will change the date indicated in top of the policy. In some cases, we may also notify you of relevant changes by email or notification to FTOYD. Review this regularly policy to ensure you understand your relationship with FTOYD and how we can collect, use and transmit information.

If you have questions or concerns regarding FTOYD (for example, issues related to to the game, problems accessing your FTOYD account, crashes or other technical problems, questions about payment, or problems with content and access rights), please contact our Service player support via email [email protected].

For questions related to personal data and GDPR:

[email protected]